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Jun 25

Marketing….It’s time to give it another look!

Let’s face it…..even though we all look back longingly at the days when all a dentist had to do was open an office and wait for the patients to start calling, those days are long gone.  Especially in the current economy, marketing is a necessity for all offices……both new and established. The truth is that […]

Jun 25

Taming the “AR” Monster

One of the many areas I look at when evaluating an orthodontic office is the outstanding accounts receivables, and I’m often amazed at how large and out of control this monster has become. Out of control “AR” is one of the most common complaints I hear from doctors, and it’s also one of the most […]

Jun 25

“But I trusted her so much!”-The Facts about Employee Embezzlement

The title phrase you just read is unfortunately being heard in a growing number of dental offices all over the country. By most current estimates, employee fraud and embezzlement has reached an all time high of 40% in dental practices. And sadly, the guilty party is usually a trusted employee who was given too much […]

Jun 25

The Myth of Staff Retention

I often hear from dentists that loosing good staff is inevitable; dental assistants, hygienists and desk staff just seem to change jobs frequently. It’s become accepted as doctors discuss this issue that no one’s at fault for all these staffing changes; it’s just the nature of the profession. But how do we explain offices where […]