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Jun 25

The Revolution’s Here!

While we’ve all been enjoying the latest push of the technological revolution in the last 20 some years as its spread into every part of our lives (making them easier and more fulfilling), one part of that revolution is still playing catch up. The paperless and digital revolution in the dental offices is still an […]

Jun 25

The Uniqueness of the Orthodontic Practice

When a friend of mine was planning to open her own orthodontic practice a number of years ago (in the days before I had jumped into the world of consulting), she was stymied by the difficult time she had finding a consultant to work with her. She was unable to find anyone who really specialized […]

Jun 11

Are You Missing The Free Stuff?

Because every office is trying to get the best value for the dollar, we should be taking advantage of all the free training that’s constantly being offered. Every dental software I’ve used has a website with free training videos and some even produce “webinars” where staff members can learn in an interactive fashion. In chatting […]

Mar 1

What Does Verification Mean To You?

When someone in your office says a patient’s insurance has been verified, what does that actually mean? According to the dictionary, to verify is “to check whether or not something is true.” But we need to go much further than that if we want happy patients and good collection numbers. Merely verifying that it’s true […]