The answer to this question isn’t an easy one, and we’d have to be in your practice for an evaluation to get to the specific causes in your particular case, but let’s look at a few things that can definitely cause a lightening of your patient load. POOR PHONE SKILLS: While every doctor likes to […]

As more and more young dental professionals are opening their own practices, many of their staff members are just about the same age as the doctors. This presents a particular set of circumstances where intended humor or camaraderie can unintentionally step over the line into something much more serious. While we know our younger clients […]

A general dentist my friend sees just prompted me to suggest to doctors that you keep track of what you set up for automated reminders. This doctor isn’t one of my clients, because if he were, I’d be having a serious conversation with him about this annoying practice. I can honestly say that I know […]

First, before I write anything else, allow me to preface by saying Mosaic accepts no kickbacks, incentives, etc. from any vendors with whom we work….and that includes dental software vendors. We are, however, constantly being asked for our opinion on dental software by new doctors opening practices…… as well as by established doctors searching for […]