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Jun 25

“But I trusted her so much!”-The Facts about Employee Embezzlement

The title phrase you just read is unfortunately being heard in a growing number of dental offices all over the country. By most current estimates, employee fraud and embezzlement has reached an all time high of 40% in dental practices. And sadly, the guilty party is usually a trusted employee who was given too much […]

Jun 25

The Myth of Staff Retention

I often hear from dentists that loosing good staff is inevitable; dental assistants, hygienists and desk staff just seem to change jobs frequently. It’s become accepted as doctors discuss this issue that no one’s at fault for all these staffing changes; it’s just the nature of the profession. But how do we explain offices where […]

Jun 25

The Revolution’s Here!

While we’ve all been enjoying the latest push of the technological revolution in the last 20 some years as its spread into every part of our lives (making them easier and more fulfilling), one part of that revolution is still playing catch up. The paperless and digital revolution in the dental offices is still an […]

Jun 25

The Uniqueness of the Orthodontic Practice

When a friend of mine was planning to open her own orthodontic practice a number of years ago (in the days before I had jumped into the world of consulting), she was stymied by the difficult time she had finding a consultant to work with her. She was unable to find anyone who really specialized […]