Perhaps nothing in dentistry is more important than surrounding yourself with the right people. It’s also one of the most difficult things to do. Hiring is never an exact science, firing is no picnic, and outsourcing can feel like a crapshoot. So how do you put together a winning team? In this Dentist Money™ interview, […]

Almost every client we visit, every attendee at a study club, and every initial consult we meet asks if everyone has as much trouble with employees at they do. The answer we give is always a resounding “Yes!”, and then we do have to tell them that it will most probably always be that way. […]

Back when I first started working in a dental office, I’m very sure I was no big prize for the office. Aside from needing to learn my way around dental terminology, I also needed to learn to deal with boundaries for patient appointments, to present treatment, to handle unreasonable patients and to ask for money […]