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Aug 16

The Right Way To Do A Staff Meeting

If you’ve begun really cringing when your monthly staff meeting rolls around, it may be time for some leadership tips for meetings.  An awful lot of energy at meetings can be wasted complaining about a particular problem. Before jumping into any discussion, ascertain if you’re discussing an actual “problem” or just a onetime situation. A […]

Aug 16

Win-Win Of Dental Assistant Internships

If your office is too busy for your staff to keep up at times…..but has downtime at other times, you may be in a growth spurt that would present the perfect opportunity to bring in an intern. Many local assisting schools have great internship programs that will provide a growing office with a real win-win […]

Jun 25

“But I trusted her so much!”-The Facts about Employee Embezzlement

The title phrase you just read is unfortunately being heard in a growing number of dental offices all over the country. By most current estimates, employee fraud and embezzlement has reached an all time high of 40% in dental practices. And sadly, the guilty party is usually a trusted employee who was given too much […]

Jun 25

The Myth of Staff Retention

I often hear from dentists that loosing good staff is inevitable; dental assistants, hygienists and desk staff just seem to change jobs frequently. It’s become accepted as doctors discuss this issue that no one’s at fault for all these staffing changes; it’s just the nature of the profession. But how do we explain offices where […]